Terms and Conditions - BBKR Global LLC

Last updated: October 21, 2025

Table of Contents

1. Introduction

1.1 Definitions

In these Terms and Conditions:

“BBKR Global” refers to BBKR Global LLC, including its employees, officers, and authorized representatives.
“Client” refers to any individual, business, or organization that engages BBKR Global’s services.
“Services” refers to any and all services provided by BBKR Global.
“Agreement” refers to the service agreement between BBKR Global and the Client, including these Terms and Conditions.

1.2 Acceptance of Terms

By engaging BBKR Global’s services, the Client acknowledges and agrees to these Terms and Conditions. These terms apply to all services provided by BBKR Global unless explicitly modified in writing.

1.3 Modification Rights

BBKR Global may modify these Terms and Conditions at any time. Any modifications will be communicated to active clients and will take effect 30 days after notification.

2. Services

2.1 Service Description

BBKR Global provides digital marketing and business consulting services including but not limited to:

Search Engine Optimization (SEO)
Website Development and Management
Pay-Per-Click (PPC) Advertising
Social Media Marketing
Business Consulting
International Market Entry Strategy
Agentic AI/Automation Solutions and Call/SMS Agents

2.2 Service Delivery

All services will be delivered according to the timeline specified in the service agreement.
BBKR Global will maintain regular communication with the Client regarding project progress.
Services are delivered remotely unless otherwise specified.
The Client will receive updates and reports as outlined in the service agreement.

2.3 Client Responsibilities

Provide necessary access to accounts, platforms, and materials.
Respond to requests for information within 48 business hours.
Review and provide feedback on deliverables within specified timeframes.
Maintain active communication throughout the project.
Provide accurate and truthful information.
Comply with all applicable laws, including advertising and data-protection laws.

3. Payment Terms

3.1 Fees and Pricing

All fees are specified in the service agreement or statement of work (SOW).
Initial payment is required before work begins.
Recurring payments are due on the first of each month.
Late payments incur a 5% fee after 5 business days; services may be suspended if payment is over 10 days late.

3.2 Payment Methods

Credit/Debit Card
Zelle
Wire Transfer (for annual prepayments only)

3.3 Additional Costs

Third-party costs (software, ad spend, telephony, data tools, etc.) are not included in service fees.
Out-of-scope work will be quoted separately (change orders).
Rush fees may apply for expedited requests.
Client is responsible for any bank fees or transaction charges.

3.4 Refund Policy

All payments are non-refundable unless otherwise specified in writing.
Upon termination, any prepaid amounts for unused services may be refunded at BBKR Global’s discretion.
Setup fees and initial payments are non-refundable in all cases.

3.5 Currency and Taxes

All fees are in U.S. Dollars (USD).
Prices do not include applicable taxes; Client is responsible for any taxes or duties.

4. Intellectual Property

4.1 Ownership Rights

Client retains ownership of all pre-existing content, logos, trademarks, and materials provided to BBKR Global.
BBKR Global retains ownership of proprietary tools, libraries, templates, methodologies, processes, and pre-existing code.
Newly created content and custom code become Client property upon full payment.
Custom source code transfers to Client upon final payment; open-source components remain under their respective licenses.

4.2 License Grants

BBKR Global grants Client a perpetual, non-exclusive license to use deliverables paid in full.
Client grants BBKR Global a license to use Client materials for service delivery.
BBKR Global may reference non-confidential work outcomes in its portfolio and marketing.
Client may not resell or redistribute BBKR Global’s proprietary tools or methodologies.

5. Confidentiality

5.1 Confidential Information

Includes business strategies, technical specifications, financial information, customer/employee data, proprietary methodologies, and unpublished marketing materials.

5.2 Protection

Both parties shall keep Confidential Information strictly confidential and use it only for agreed purposes.
Implement reasonable security measures and limit access to necessary personnel.
Return or destroy confidential materials upon request, unless retention is required by law.

5.3 Exceptions

Information that is public, previously known, independently developed, or required to be disclosed by law is excluded.

6. Project Terms

6.1 Timeline and Deadlines

Project timelines begin upon receipt of initial payment and required materials.
Deadlines may be adjusted due to Client delays or dependencies.
BBKR Global will notify Client of material delays; force majeure may impact schedules.

6.2 Client Obligations

Provide access and materials promptly.
Review and approve deliverables within 5 business days unless otherwise agreed.
Ensure accuracy of provided information; secure necessary rights/permissions.

7. Termination

7.1 Rights

Either party may terminate with 30 days’ written notice.
BBKR Global may terminate immediately for non-payment, material breach, illegal activities, or knowingly false information.

7.2 Effects

Client shall pay all outstanding fees.
BBKR Global will deliver completed work up to the effective termination date.
Access to services will be discontinued; confidentiality obligations survive.
Licenses granted remain valid for fully paid work products.

8. Warranties & Disclaimers

8.1 Service Warranties

Services performed in a professional and workmanlike manner.
Deliverables will meet agreed specifications.
Work will comply with applicable laws when directed by BBKR Global.

8.2 Disclaimers

No guarantee of specific rankings, positions, or traffic.
No guarantee of particular business results or ROI.
No responsibility for third-party platforms, policies, outages, or market conditions.

8.3 Limitation of Liability

BBKR Global’s total liability is limited to the fees paid by Client for the specific services giving rise to the claim. No liability for indirect, consequential, incidental, special, punitive, or exemplary damages.

8.4 Indemnification (Client)

Client shall indemnify, defend, and hold harmless BBKR Global from claims arising out of Client-provided materials, Client’s business operations or offerings, and Client’s breach of these Terms.

9. Privacy & Data Protection

9.1 Data Collection and Usage

BBKR Global collects and processes data in accordance with applicable privacy laws (see Privacy Policy at https://bbkr.llc/privacy/), including Client-provided information, website analytics, marketing campaign data, and user interaction metrics.

9.2 Data Security

Reasonable administrative, technical, and physical safeguards.
Access controls and authentication.
Security updates and encryption of sensitive information where appropriate.

9.3 Third-Party Processing & Subprocessors

BBKR Global may utilize vetted third-party platforms and subprocessors. Upon request, BBKR Global will identify critical third-party services used in a Client engagement.

9.4 Security Incidents

BBKR Global will notify Client without undue delay upon confirming a security incident affecting Client data, and will cooperate in good faith on remediation consistent with law.

10. Communication

10.1 Official Channels

Registered email addresses.
Approved project management systems.
Scheduled video conferences.
Designated phone numbers.

10.2 Response Times

Urgent matters: within 24 hours.
Routine inquiries: within 48 hours.
Meetings: scheduled within 5 business days subject to availability.

10A. SMS Communications (Opt-In, HELP/STOP)

Consent & Program Description. By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from BBKR Global. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://bbkr.llc/privacy/. Message HELP for help. Reply STOP to any message to opt out.

Compliance. Client represents and warrants that any lists, numbers, or contacts it supplies to BBKR Global for messaging have provided the required consent under applicable laws. Client is responsible for honoring opt-outs communicated via STOP/UNSUBSCRIBE and for the lawful content of Client’s messages. BBKR Global may suspend messaging that risks carrier blocking or violates law or carrier/industry rules.

11. Dispute Resolution

11.1 Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, United States.

11.2 Resolution Process

Good-faith negotiation between authorized representatives.
Mediation in Miami-Dade County, Florida.
Binding arbitration as a final resort in Miami-Dade County, Florida, before a single arbitrator, in English.

12. Force Majeure

12.1 Qualifying Events

Neither party is liable for delays or failures due to events beyond reasonable control, including natural disasters, war, terrorism, government action, pandemics, or major third-party outages.

12.2 Obligations

Prompt notice of the event.
Commercially reasonable efforts to minimize impact.
Adjusted timelines as appropriate.

13. Changes to Services

13.1 Modifications

BBKR Global may modify services to incorporate new technologies, adapt to market changes, improve quality, or comply with legal requirements.

13.2 Notification

Material changes require 30 days’ notice; Client may terminate if unwilling to accept.
Pricing adjustments require mutual written agreement.
Non-material technical adjustments may occur without notice.

14. Non-Solicitation

14.1 Restrictions

During the engagement and for 12 months after, neither party will solicit the other’s employees; Client will not directly engage BBKR Global’s contractors or subcontractors introduced through the engagement.

14.2 Exceptions

Public job postings, prior relationships, or a mutual written waiver.

15. Indemnification

15.1 Mutual Indemnification

Each party will indemnify the other against third-party claims arising from its breach of these Terms, negligent acts or omissions, intellectual property infringement (excluding materials provided by the other party), or violations of law.

15.2 Procedure

Prompt written notice of the claim.
Indemnifying party controls the defense; the other party will reasonably cooperate.
No settlement that imposes non-monetary obligations on the other party without consent.

16. General Provisions

16.1 Assignment

Neither party may assign rights or obligations without written consent, except in connection with a merger, reorganization, or sale of substantially all assets. Subcontracting by BBKR Global is permitted; BBKR Global remains responsible for subcontractors.

16.2 Severability

If any provision is unenforceable, the remaining provisions remain in effect; the invalid provision will be modified to best reflect its original intent and be enforceable.

16.3 Entire Agreement

These Terms, together with the SOW/Agreement, constitute the entire agreement and supersede prior discussions. Modifications require a signed writing.

16.4 Relationship

The parties are independent contractors. Nothing herein creates a partnership, franchise, or employment relationship.

16.5 Non-Exclusivity

Unless expressly stated, the engagement is non-exclusive; each party may work with other parties.

17. Service-Specific Terms

17.1 SEO Services

No ranking guarantees; results depend on numerous external factors.
Compliance with search engine guidelines and ethical practices only.
Client is responsible for approval of on-site changes and content publication.

17.2 Digital Marketing

Ad performance is not guaranteed; budgets and bids are subject to platform dynamics.
All platform policies must be followed; violations may require campaign suspension or edits.
Standard performance reporting as agreed in the SOW.

17.3 Consulting Services

Recommendations are provided in good faith; Client is responsible for implementation and outcomes.
Ongoing support terms are defined in the SOW.

17.4 Website & Software Services

Browser support targets current stable releases of major browsers unless otherwise agreed.
Maintenance, updates, backups, and security hardening are provided per the SOW or maintenance plan.
Credentials and hosting account ownership will be documented; transfer upon final payment.

18. Acceptable Use

Client content and campaigns may not include or promote illegal activity, hate speech, harassment, deceptive practices, or violations of platform/community standards. BBKR Global may decline or pause work that reasonably appears to breach law or platform rules.

19. Third-Party Platforms

Many services rely on third-party platforms (e.g., ad networks, analytics, telephony/SMS, AI models). Client acknowledges that platform changes or outages can affect deliverables and performance. Client authorizes BBKR Global to accept reasonable click-through or online terms required to enable services (e.g., API permissions) solely on Client’s behalf for the project.

20. Electronic Signatures & Notices

Electronic signatures and records are legally binding. Notices under these Terms will be sent via email to the primary contacts on file or via the project system, and are deemed delivered on send.

Contact

Questions about these Terms & Conditions: [email protected]